Shipping Policy
Shipping Options
We are proud to offer our customers flat rate shipping for all U.S. orders (excluding Alaska, Hawaii and Puerto Rico). Most orders are shipped via FedEx.
Orders are shipped and delivered to a valid mailing address on business days only (Monday – Friday, excluding major holidays).
You can calculate your shipping rate prior to checkout.
Transit Time
Transit Time does not begin until your package leaves the shipping carrier’s facility and does not include weekends or holidays.
Below is an example of typical processing for an order. Please note that this is just an example and not a guaranteed timeline:
Day 1: Order is placed.
Orders placed before 11:00am EST on business days will be picked up by the carrier the same day.
If the order is placed after 11:00am EST, or on a weekend or holiday, the package will be picked up by the carrier on the following business day.
Next Business Day: Package has its first transit scan and has started en route for it’s destination (“pick up scan” is not part of transit time).
Please note packages will only move during business days (weekends and holidays are excluded towards transit time).
* We provide the above example to help you plan accordingly when ordering supplies for your upcoming client appointments.
Please plan your orders to allow extra time for possible unexpected delays.
Ground Shipping
Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping address. Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.
Expedited Shipping
2nd Day and Next Day purchases placed by 11:00 am EST will be processed and shipped on the same day, depending on product availability.
All expedited shipping orders placed after 11:00 am EST will be processed and shipped the next available business day.
Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).
